Privacy Policy

1. Data Controller

MyFocus Pro (M) Sdn. Bhd. (Company No. 202XXXXX-X) is the data controller responsible for personal data collected through our platform, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information We Collect

• Personal identification information (name, email, phone number) provided during registration
• Usage data such as IP address, browser type, and interaction logs
• Financial data for billing (processed via PCI-DSS compliant payment gateways; we do not store full card numbers)

3. Purpose of Processing

Data is used to deliver services, process payments, provide customer support, and improve platform functionality. We may also send service-related communications with opt-out options.

4. Data Sharing

We do not sell personal data. Limited sharing occurs with trusted third-party processors (e.g., cloud hosting) under contractual obligations to maintain confidentiality. Cross-border transfers adhere to PDPA requirements.

5. Data Retention

Personal data is retained for as long as the account is active or as needed to provide services. After account deletion, data is securely erased within 90 days unless legal obligations require longer retention.

6. Your Rights

Under PDPA, you have rights to access, correct, or delete your data. Requests can be submitted via email to [email protected]. We will respond within 21 days.

7. Cookies

We use essential cookies for authentication and session management. Analytical cookies require consent, which can be managed via the cookie banner. Third-party cookies (e.g., analytics) are disclosed in our Cookie Policy.

8. Contact

For data protection inquiries, contact our Data Protection Officer at [email protected] or by mail at MyFocus Pro, Suite 12-3, Menara XYZ, Jalan ABC, 50450 Kuala Lumpur, Malaysia.